Understanding Task Statuses

A task moves through a fairly specific set of statuses as it goes from assigned to finished; knowing what each one means helps you understand what’s expected next.

The main statuses:

1. Pending / Not Started: Just created or assigned; waiting on the assignee to acknowledge it.
2. In Progress: Acknowledged, timer running (or paused).
3. Paused: Work temporarily stopped, either by the assignee (with a reason) or by the assigner.
4. Submitted: Handed off for review.
5. Approved: Signed off by the assigner/Admin/Manager.
6. Rejected: Sent back with feedback; can be reworked and resubmitted.
7. Reopened: A previously approved task that’s been reopened for more work.
8. Abandon Requested / Abandoned: The task is being, or has been, called off entirely (see How to Request to Abandon a Task).

Good to know:

• An assignee can’t approve or reject their own submitted task that has to come from the assigner, an Admin/Manager, or (in a delegation chain) the appropriate next approver.