Setting a Team’s Working Hours & Shifts

Each team can have its own custom work schedule instead of relying on one organization-wide default — including split shifts and individual days off.

To set a team’s working hours:

1. Open the Organization Details and Click on Regional & Hours
2. For each day of the week, toggle it as a Working Day or Day Off.
3. For a working day, set its shift start and end time. Use Add Shift / Hours if the day has more than one work block (a split shift, e.g., morning and afternoon with a gap between).
4. Use Copy Mon to Weekdays if Monday through Friday should share the same schedule, to avoid setting each day individually.
5. Click Save Working Hours.

Good to know:

• This schedule applies to members of this specific team it’s a per-team setup, not a single organization-wide default.
• A Reset option restores the standard Mon–Fri, 9 AM–5 PM schedule if you want to start over.