Pausing & Resuming a Task

If you need to stop active work on a task, pausing it records why instead of just letting it sit with no explanation; resuming picks it back up.

Pausing a Task

To pause a task:

1. Open a task that’s In Progress or Submitted.
2. Click Pause.
3. Choose a reason: Waiting for Client, Waiting for Manager Approval, Waiting for Dependency, Technical Issue, Personal Break, Meeting, Internet or System Issue, or Other.
4. Confirm the task’s status changes to Paused and its timer stops.

Resuming a Task

To resume a task:

1. Open the paused task.
2. Click Resume.
3. Confirm the status returns to In Progress and the timer restarts.

Good to know:

• Unlike deliverables, tasks don’t get automatically paused for inactivity; that behavior is specifically disabled at the task level, so every pause here is a deliberate action.
• There’s also an assigner-side pause: the task’s creator or an Admin/Manager can pause it themselves, which blocks the assignee from acknowledging, submitting, or resuming it until that assigner lifts the pause.
• Every pause and resume is logged as a separate session, so a full history of why and when work stopped is available later.