Requesting or Completing a User’s Deletion

Deleting a user is permanent it removes their account and their files entirely. Managers can only flag an account for deletion; only an Admin can actually carry it out.

Requesting Deletion (Manager)

Managers can’t permanently delete an account themselves; instead, they can flag one for deletion, which notifies Admins to review and act on it.

To request deletion:

1. Open the member’s profile.
2. Click Request Deletion.
3. Confirm Admins are notified that this account has been flagged for deletion.

Permanently Deleting (Admin)

This is only available to Admins, and it’s the last step after a resignation or deletion request, not the first.

To delete a user:

1. Open the member’s profile.
2. Click Delete User.
3. Confirm; you’ll typically be warned this can’t be undone.

Good to know:

• A deletion request doesn’t delete anything by itself it’s a flag and a notification. An Admin still has to carry out the actual deletion.
• You can’t delete your own account, and the founding Admin of your organization can never be deleted by anyone.
• In most cases, resigning someone is the right move deletion is meant for cleanup, not routine offboarding, since it permanently removes their files.