Sub Tasks

Acknowledging a Sub-Task

Last updated September 14, 2026  ·  1 min read

Just like a regular task, a sub-task needs to be acknowledged before it counts as actively being worked on this starts its timer and moves it out of pending.

To acknowledge a sub-task:

  1. Open a sub-task assigned to you that’s pending or reopened.
  2. Click Acknowledge.
  3. Its status changes to In Progress, and its timer starts.

 

Good to know:

  • Only the assignee (or an Admin/Manager/Team Lead) can acknowledge a sub-task.
  • Acknowledging is required before the sub-task can be delegated; see Delegating a Sub-Task to Someone Else.
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