Push, Email & Chat Alerts
Troubleshooting Missing Notifications
If you're not seeing notifications you expect, work through these in order. Try the following: Check Notification Settings and confirm the relevant category and channel are actually turned on. For email, check your spam or junk folder. For push, confirm notification permissions are enabled for the app in your device's system settings. For Slack/Google Chat/Teams, use the test option in Notification Settings to confirm your webhook URL is still valid. If everything looks correctly configured and notifications are still missing,...
Setting Up Push, Email & Chat Alerts
Three delivery channels you can turn on so notifications reach you where you actually are your phone, your inbox, or your team's chat tool. Push Notifications on Mobile To enable push notifications: Open the PMS mobile app. When prompted, allow notification permissions for the app. If you missed the prompt, enable notifications for the app from your device's system settings instead. Push notifications respect your category preferences; the Desktop channel toggle controls this. Email Notifications To manage email notifications: Go...
