Draft Center
How to Archive or Delete a Draft
Drafts you no longer need can be archived or removed from your Draft Center. To archive or delete: Open the draft. Choose Archive to hide it without deleting it, or Delete to remove it permanently. Confirm
How to Duplicate a Draft
If a draft is a good starting point for something similar, you can copy it instead of starting over. To duplicate: Open the draft. Click Duplicate. Edit the copy as needed.
How to Publish a Draft
Publishing turns a draft into the real thing: a live task, article, or other record. To publish: Open the draft from the Draft Center. Review the content. Click Publish. Good to know: Not every module type supports publishing yet if it's not supported, you'll see a message saying so.
Understanding the Draft Center
Drafts are a general save-as-you-go system not just for Knowledge Base articles, but for tasks and other content too, letting you save incomplete work and finish it later. Key things to know: A draft holds in-progress data for a specific module (e.g., a task or a Knowledge Base article) before it becomes a real record. Drafts auto-save periodically while you work, so you don't lose progress. Old, unfinished drafts are periodically cleaned up automatically.
